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Dell Service Tags

A quick and easy 24x7 technical support service for accessing an up to date profile of university Dell computer equipment is available from Dell Computer. All systems built by Dell are in the database which Dell maintains. No special access approval is required, just the tag number from the Service Tag label affixed to Dell equipment.

The information provided includes the type of warranty coverage, warranty period, options for extending warranties, transferring ownership, a means for identifying repair parts and consumables, and a detailed description of the original system configuration that includes the hardware and operating system installed when the system was built by Dell.

As systems are being assembled and configured in the factory, Dell assigns each PC an electronic and physical service tag with a unique number. Tags provide a standardized inventory record for asset tracking and campus IT support services. Extensive data is recorded including the model number, serial number, type of processor, amount of memory, version of operating system, etc.

Accessing Service Tag information:
The Service Tag is a label located on the top of newer systems, or the back or older systems. The digital tag number is also encoded in the machine bios.

To access service tag information, visit the Dell website.

To view the original system configuration:
  1. Select Original System Configuration
  2. Type in the Service Tag number (e.g. J2V81G1)

To view warranty information:
  1. Select Service Contracts and Warranties




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