Summary: Dell Asset Recovery Service (ARS): A timely and secure means to properly dispose of unwanted university owned computer equipment is available through the UB 2020 IT Workstation Standardization initiative. In addition to providing an expedient equipment removal service, the Dell ARS service includes a certified process for properly removing data from storage devices and a audit service to determine its resale value. Under ARS:
All brands of equipment are covered. Eligible equipment includes computers, monitors and displays, printers data storage devices, switches, batteries, and other related items.
During the disposal process, data is wiped from storage devices following EPA guidelines and a certificate of disposal is issued. HIPAA Compliance. ARS is not an approved means for the disposal of devices storing health data. See below for information about approved health data disposal.
The cost of the disposal service is offset using points the university accrues with UB 2020 procurements.
Prior to the equipment's removal Dell provides a quotation for the requestor's approval. The quote tallies the points needed based on quantity and weight, and will specify the shipping process. Shipping is included as part of the service.
ARS includes an audit service to determine the equipment's resale value.
To request the ARS service, fill out the Dell Asset Recovery Pickup Form. The completed form should be emailed to Aurora_Knight@Dell.com. UB 2020 ARS Points Dell charges a fee for this contractual service that is offset with points UB accrues with UB2020 Purchases.
Dell accrues the points earned with UB 2020 purchases in a single UB account. The accrued points are redeemable by any UB unit.
Asset Disposal Process After Dell receives your Pick-up request form they will respond with a quote for pick-up listing the items and delivery information. A Dell Logistics Partner (LP) will initiate shipping arrangements and inform you of the next steps in getting your items picked up from your location.
Dell Value Recovery Service Dell uses a Vendor Partner (VP) to sell or dispose of ARS units. Within 45 days of the asset being received by the VP, an evaluation is made of the item's resell value and credits UB's account.
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule HIPAA stipulates guidelines for protecting the confidentiality and security of patient health data. Those guidelines require that equipment storing health data being shipped for disposal and/or for repair must first be cleared of any stored health data. The concept for securing health data is similar to the process for maintaining an approved chain of custody for legal evidence.
Under HIPAA, ARS is not an approved means for the disposal of devices storing health data. If you are transferring equipment to a third party for repairs - including warranty repairs, you must first either remove the health data per HIPAA guidelines or remove the storage device. Storage devices typically are hard drives, flash cards and non-volatile memory. For information about approved health data disposal and Dell's Keep Your Hard Drive service contact UBMicro Repair Services.
Click Here for a US government site describing HIPAA.
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